P&O Generalist

Location: Shelton, CT – onsite daily (can work remotely occasionally once established). Full-time opportunity.

About the Role

Under general supervision of the P&O Director, the P&O Generalist is responsible for the successful management of personnel practices, policies, and benefits. The role focuses on employee relations, policy interpretation, benefits administration, recruitment support, on-boarding, training, performance management, and other duties to ensure maximum effectiveness of the P&O function.

Responsibilities

• Manage the Company’s health benefits, including invoicing for all employee benefit plans, including union health insurance plans.
• Work with the P&O Director, ADP Benefits Specialist, and brokers to ensure a seamless open enrollment process for benefits each year, including preparing rate sheets, conducting system testing, and answering employee questions.
• Participate on interview teams for openings and conduct interviews using appropriate techniques.
• Conduct background check interactive process reviews by calling candidates and documenting the conversation and overall process.
• Assist with orientations for new employees and/or newly acquired businesses.
• Administer various P&O plans and procedures; assist in development and implementation of personnel policies and procedures to satisfy legal requirements.
• Ensure consistent and accurate interpretation of P&O policies across the organization and conduct regular audits to monitor and enforce compliance.
• Provide advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws.
• Handle employee relations counseling and employee complaint investigations.
• Assist managers/supervisors in required personnel functions such as disciplinary procedures and corresponding paperwork/documentation.
• Participate in developing department goals, objectives, and systems.
• Monitor and record performance evaluation programs for hourly employees and work with Talent Development Specialist regarding necessary training needs.
• Assist in the development, coordination, and implementation of new manager training to ensure leaders understand and can effectively carry out their leadership responsibilities.
• Respond to and support the Company’s position in unemployment claims.
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of the department and services performed.
• Travel to various sites throughout the northeast to meet with managers, supervisors, and employees.
• Conduct trainings as necessary onsite.
• Maintain Human Resource Information System records and compile reports from the database.
• Maintain digital personnel file system.
• Act as payroll backup, if necessary.
• Maintain compliance with federal and state regulations concerning employment.
• Perform other duties as required or assigned.

Requirements

• Working knowledge of applicable state/federal statutes and regulations.
• Ability to write reports, business correspondence, procedural guidelines, and PowerPoint presentations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to obtain facts ensuring information is complete and accurate.
• Ability to read, assimilate, and recall facts, figures, and descriptions with marked proficiency, and to search for and obtain information.
• Effective verbal and written communication (bilingual – Spanish/English a plus).
• Ability and willingness to work with other departments, the general public, and other agency personnel, furnishing and obtaining information.
• Ability to travel by automobile and/or airplane up to 50% of the time.
• Apply problem-solving to analytical principles effectively.
• Excellent knowledge of MS Excel, Word, Outlook, and ADP Workforce Now software (preferred).

Qualifications

• A bachelor’s degree and two (2) to four (4) years of P&O experience, or
• A master’s degree in P&O Management and one (1) year of experience in the P&O field, or
• Six (6) years of experience in the P&O field, or
• Any similar combination of education and experience.
• Professional in Human Resources (PHR) or SHRM-CP certification preferred.
• Prior experience working in a decentralized P&O Department supporting offices across multiple states.
• Excellent English verbal and written communication skills. Spanish is a plus but not required.
• Driver’s license required.
• Paralegal Certification a plus.

Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.