Oyster Shucker, Desire Oyster Bar

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

About the role

The Oyster Shucker accurately and efficiently prepares oysters for consumption. Perform other duties in the kitchen areas while maintaining a clean, safe, and sanitary work station.

Responsibilities

• Reports to kitchen supervisors and kitchen manager
• Assumes 100% responsibility for quality of products served
• Knows and complies consistently with standard portion sizes, quality standards, policies, and procedures
• Handles, stores, and rotates all products properly
• Maintains a clean and sanitary work station area, including oyster bar, knives, gloves, sinks, and refrigeration equipment
• Opens and closes oyster bar area properly, follows checklist, and assists others in closing duties
• Operates Micros POS system to manage customers
• Performs other duties and responsibilities as assigned, including working in other areas of the hotel to assist operations
• Builds solid relationships with colleagues, treating them with respect and dignity
• Delivers passionate and engaging service to guests by:
  • Greeting or welcoming everyone warmly with a smile
  • Using eye and ear contact and the guest’s name
  • Establishing and anticipating needs
  • Solving and owning all requests and complaints
  • Thanking everyone

Requirements

• Strong communication skills
• Appropriate professional appearance and demeanor
• 3 years of previous oyster bar experience preferred, preferably in high-volume oyster bars
• Culinary degree or related hotel experience is preferred
• Ability to perform all basic and intermediate cooking skills
• Able to work multiple stations in the oyster bar
• Micros experience preferred
• Valid ServSafe Food Handler Certificate required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand
• Frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl
• Occasionally required to talk or hear
• Must occasionally lift and/or move up to 50 pounds for carrying objects, and up to 100 pounds maximum for lifting
• Specific vision abilities required include color vision

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance