Overnight Supervisor $25.20 FT (Sadie)

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader.

About the role

This is a Full-Time Shift Supervisor position in the Andover, MA area. Positions are available based on applicant eligibility, availability, background screening, drug testing, and completion of orientation.

Pay

$25.20 per hour

Schedule

Monday–Friday, 12:00 AM – 8:00 AM

Responsibilities

• Supervise a staff of Security Officers, ensuring Officers stay on task, are in full uniform, and provide excellent customer service.
• Patrol and monitor multiple premises to detect any irregularities, including suspicious behavior or security breaches.
• Observe and report incidents or suspicious activity.
• Communicate with local law enforcement units and fire departments as necessary.
• Operate a mobile unit to monitor the exterior premises.
• Conduct foot patrols of the premises.
• Write detailed reports on incidents that occur on the premises daily.
• Maintain proper use, completion, and submission of all forms associated with patrol activities and/or duties.
• Respond to incidents regarding security and safety concerns.
• Conduct unarmed foot patrols (interior and/or exterior).
• Respond to requests for assistance and evaluate appropriate courses of action.
• Comply with all requirements/directives within the on-site operations manual/post orders.
• Assume other duties as required by either Client or Northeast Security, Inc.

Requirements

• Minimum of 2 years of security experience.
• Must be able to provide 5 years of previous work history or explain gaps in history.
• Must be able to provide 10 years of housing history.
• Must complete additional drug screening.
• Customer service experience preferred.
• Previous customer service experience or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.
• Knowledge of CCTV and access control systems is preferred.
• Ability to communicate clearly and effectively in English (both written and verbal).
• High School Diploma/GED equivalent.
• Must successfully pass all pre-employment background and drug screenings.
• Must be at least 18 years of age.

Skills

• Excellent customer service skills.
• Ability to walk for long periods of time.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism and problem-solving skills.
• Ability to maintain the highest ethical and professional standards.
• Ability to multi-task and self-manage in a dynamic environment.
• Knowledgeable of all company policies and procedures.
• Ability to maintain effective relationships with all levels of the company and client organizations.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan