Overnight Shift Manager - $15-$18 per hour depending on availability & experience
About the role
Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They oversee the team and other managers during a shift to maintain high standards of quality, service, and cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.
Responsibilities
- Plan and monitor shifts to ensure customer satisfaction.
- Ensure compliance with McDonald’s standards for quality, service, and cleanliness.
- Communicate effectively with the next Shift Manager to prepare for their shift.
- Manage inventory, daily maintenance, and cleanliness.
- Oversee food safety protocols and production.
- Provide exceptional customer service.
- Monitor and address safety and security concerns.
- Manage crew and staff schedules.
- Train new and existing employees.
Requirements
- Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
- A positive attitude and ability to work in a fast-paced environment.
- Flexibility with a schedule.
- Ability to communicate effectively with team members and supervisors.
- Must be 18 years or older.
Qualifications
While not specified, previous leadership experience and a strong background in customer service are preferred.
Skills
Effective communication, problem-solving, and leadership skills are essential.
Benefits
Shift Managers at a McDonald’s Corporate owned restaurant are eligible for:
- Paid vacation after one year.
- Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
- Medical, dental, and vision coverage after three months.
- AFLAC benefits.
- 401(k) plan after one year.
Pay
Competitive pay is offered.
Schedule
The schedule is determined by the independent franchisee and may vary based on restaurant needs.