Overnight Operations Associate (Sun-Thurs- 10:00pm-6:30am)

About the Role

The Overnight Operations Associate is responsible for all aspects of daily material handling in a retail branch location, working 10pm–6:30am under the direction of the Operations Manager. This role supports sales, purchasing, and inventory teams through effective merchandising and in-store design strategies.

Responsibilities

• Receive all inbound merchandise each day and stock merchandise onto the sales floor
• Down-stock reserve merchandise to selling areas
• Organize merchandise (front and face) to provide a “grand opening” appearance each day
• Follow and execute the priority list and perform related tasks as directed by management
• Provide a high level of customer service when needed to assist customers with locating items in the store without engaging in sales advisory conversations
• Effectively refer customers to a member of the Sales team to answer relevant questions
• Perform general cleaning tasks such as sweeping and/or mopping the floor, take out trash and cardboard
• Keep work areas and sales floor neat and clean
• Operate a forklift as needed

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires regular bending, squatting, crawling, climbing, and reaching
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs

Qualifications

• Minimum of 1 year of relevant experience in retail and/or supply chain management
• No degree required; relevant skills and experience are valued

Desired Skills

• Organized and detail-oriented
• Excellent communication skills
• Analytical thinker
• Self-motivated
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence

Benefits

• Medical, vision, and dental coverage
• Paid time off (PTO)
• Paid maternity and parental leave
• Life insurance and disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness incentives
• Company discounts
• AT&T & Verizon discounts
• Bonus opportunities
• Accident insurance
• Critical illness insurance
• Adoption assistance (available at HQ locations only)
• On-site fitness centers
• Dog-friendly offices

Schedule

10:00 PM – 6:30 AM (overnight shift)