Overnight Manager
About the role
As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States. Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales.
Responsibilities
As an Overnight Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial. You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department.
As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.
Requirements
- At least 2 years of retail leadership experience in a fast-paced, high-volume environment
- Demonstrate strong commercial acumen
- Retail experience as either a Store Manager, Assistant Store Manager, or Department Manager
- Nimble and adaptable, being able to flex plans and priorities in a fast-paced environment
- Strong communication skills and the ability to relate to customer’s needs
- A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service
- Resilient with a proven ability to lead a team and confident in giving constructive feedback to others
- Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales
- Good planning and organizational skills, prioritizing and working within agreed timescales
- Experience supporting store management with the protection of people, property and premises by securing cash, stock and property
- Keyholder responsibility including availability for emergency call outs
- Ability to effectively manage difficult situations and have good problem-solving skills
- Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
- Ability to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers
Benefits
We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.
Pay
The pay range for this role is: $66,300 - $72,800. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.