Overnight Housekeeping & Stewarding Supervisor

Overview

The Overnight Housekeeping & Stewarding Supervisor oversees the overnight operation of the Housekeeping and Stewarding teams to ensure all public areas, back-of-house areas, associate spaces, kitchens, meeting rooms, corridors, and service areas meet Omni standards.

Responsibilities

• Supervise the overnight Housekeeping and Stewarding teams.
• Assign and prioritize nightly work assignments, projects, and deep cleaning schedules.
• Inspect public areas, meeting spaces, associate areas, kitchens, restrooms, service corridors, and back-of-house spaces to ensure cleanliness and presentation standards are maintained.
• Ensure all overnight cleaning projects are completed according to department standards and timelines.
• Maintain sanitation and food safety standards throughout all food and beverage preparation and storage areas.
• Maintain accurate daily logs, inspection reports, project tracking, and shift communication notes.
• Partner with Housekeeping and Stewarding leadership to ensure seamless overnight operations.
• Respond swiftly and effectively to guest requests, emergency situations, and operational needs.

Qualifications

• Minimum one year of supervisory experience in Housekeeping, Stewarding, or hotel operations required.
• Previous experience in one or both housekeeping and stewarding operations preferred.
• Strong leadership, coaching, and team development skills.
• Excellent communication and guest service skills.
• Ability to effectively prioritize multiple assignments and lead in a fast-paced environment.
• Strong knowledge of cleaning procedures, sanitation practices, and safety standards.
• Computer literacy including payroll, scheduling, and hotel operating systems.
• Ability to maintain a professional appearance, attitude, and performance at all times.
• Must be able to work overnight shifts, weekends, holidays, and special events as business levels require.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, squat, kneel, stretch, reach overhead, and climb stairs frequently.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to work in guest areas, kitchens, outdoor spaces, and back-of-house environments.

About the Role

The Overnight Housekeeping & Stewarding Supervisor plays a crucial role in ensuring the smooth operation of the Housekeeping and Stewarding departments at Omni Bedford Springs Resort & Spa. This position requires strong leadership, attention to detail, and the ability to manage multiple tasks efficiently.

Skills

Effective communication, problem-solving, and organizational skills are essential for this role. The ability to handle multiple tasks simultaneously and adapt to changing priorities is key to success in this position.

Benefits

At Omni Bedford Springs Resort & Spa, you'll enjoy comprehensive training, mentorship, and pathways for advancement. Our supportive environment fosters personal and professional growth, making this a rewarding place to work.

Pay

Details about pay will be provided upon interview or during the hiring process.

Schedule

Shifts may vary based on business needs, but typically include overnight hours, weekends, and holidays.