Overnight Front Desk Agent/Night Auditor - $21/Hour

About the role

The Night Auditor will ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. This role thrives in Vermont's scenic countryside, contributing to the artistry of our diverse culinary and hospitality offerings while crafting unforgettable experiences for guests.

Responsibilities

• Assist other Night Audit staff to ensure accurate and timely recording of daily outlet totals and proper information recording.
• Assist in the closing of daily work for all outlets and post correct daily totals.
• Balance Maestro Room Charges with Micros & Pars Room & House Charge Totals.
• Perform daily backups on systems and perform necessary maintenance when situations arise.
• Input all POS summary information into daily Excel revenue spreadsheet and post daily revenue into CSS accounting software.
• Balance daily credit card postings and transmit through the Guest Plus & PB Admin systems for settlement.
• Provide backup for Front Office and Communications during scheduled breaks and offer assistance as needed.
• Ensure proper distribution of daily reports in a timely manner and file all accounting reports properly.
• Notify proper outlets when discrepancies arise; follow up with the Night Audit Supervisor and document situations.
• Perform all activities professionally and in accordance with company policies.
• Respond to any reasonable task assigned by Assistant Controller, Night Audit Supervisor, and Income Auditor.
• In the absence of the Night Audit Supervisor, be responsible for all aspects of the nightly audit functions.

Requirements

• High school graduate or equivalent.
• College degree in Accounting or equivalent work experience.
• Extensive knowledge of Maestro Front Office System.
• Complete understanding of all POS systems and how they maintain & process information.
• Knowledge of MICROS & PARS POS systems and procedures to process nightly reports, backups, etc.
• Basic IBM PC skills.
• Knowledge of Excel, including formulas and spreadsheet integration.

Benefits

Employees classified as full time year round are entitled to participate in the following benefits after meeting eligibility requirements:

• Medical Insurance (with Employer contribution)
• Dental Insurance (with Employer contribution)
• Vision Insurance
• Life & Disability Insurance (Employer paid)
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
• Medical Care Flexible Spending Account
• Dependent Care Account (for Daycare, elderly care or other dependent care)
• Short and Long Term Disability Insurances
• Accident Insurance
• Critical Illness Insurance for employee and spouse/domestic partner
• Paid Time Off
• Bereavement Time
• 401(k) plan with Employer match after one year of employment (for employees 21 years or older)

Property Benefits

• On Property Discounts:
  • Restaurant
  • Spa (on treatments and products)
  • Essex Kitchen
• Other Discounts:
  • Memberships to The Edge Sports & Fitness
  • Stays at the hotel for employee, friends and/or family
  • Movie tickets to Essex Cinemas
  • Essex Experience (varies by business)
  • Stays at other New England Inns & Resorts as part of the NEIRA program
  • Ski passes to Smuggler’s Notch & Sugarbush/IKON
• Complimentary use of the on-site fitness center
• Complimentary use of the on-site Tennis courts
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)