Resort Night Audit/Front Desk Agent- $21/Hour

About the role

The Night Auditor will ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures. This role is essential in maintaining accurate financial records and providing backup support to the Front Office and Communications teams during night shifts.

Responsibilities

• Assist other Night Audit staff to ensure accurate and timely recording of daily outlet totals and proper information recording.
• Close daily work for all outlets and post correct daily totals.
• Balance Maestro Room Charges with Micros & Pars Room & House Charge Totals.
• Perform daily backups on systems and perform necessary maintenance when situations arise.
• Input all POS summary information into the daily Excel revenue spreadsheet and post daily revenue into CSS accounting software.
• Balance daily credit card postings and transmit through the Guest Plus & PB Admin systems for settlement.
• Provide backup for Front Office and Communications during scheduled breaks and assist as needed.
• Ensure proper distribution of daily reports in a timely manner and file all accounting reports properly.
• Notify proper outlets when discrepancies arise and follow up with the Night Audit Supervisor, documenting situations.
• Perform all activities in a professional manner and in accordance with company policies.
• Respond to any reasonable task assigned by the Assistant Controller, Night Audit Supervisor, and Income Auditor.
• In the absence of the Night Audit Supervisor, be responsible for all aspects of the nightly audit functions.

Requirements

• High school graduate or equivalent.
• College degree in Accounting or equivalent work experience.
• Extensive knowledge of Maestro Front Office System.
• Complete understanding of all POS systems and how they maintain & process information.
• Knowledge of MICROS & PARS POS systems and procedures to process nightly reports, backups, etc.
• Basic IBM PC skills.
• Knowledge of Excel, including but not limited to formulas and spreadsheet integration.

Benefits

At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development.

• Insurance:
  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner, and child(ren) (supplemental – paid by employee)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
• Financial & Leave Benefits:
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care, or other dependent care)
  • Paid Time Off
  • Bereavement Time
  • 401(k) plan with Employer match after one year of employment (for employees 21 years of age or older)
• Property Benefits:
  • On Property Discounts:
    • Restaurant
    • Spa (on treatments and products)
    • Essex Kitchen
  • Other Discounts:
    • Memberships to The Edge Sports & Fitness
    • Stays at the hotel for employee, friends, and/or family
    • Movie tickets to Essex Cinemas
    • Essex Experience (varies by business)
    • Stays at other New England Inns & Resorts as part of the NEIRA program
    • Ski passes to Smuggler’s Notch & Sugarbush/IKON
  • Other Benefits:
    • Complimentary use of the on-site fitness center
    • Complimentary use of the on-site Tennis courts
    • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age)