Overnight Front Desk Agent

About the role

Reporting to the Overnight Manager, the Overnight Clerk is responsible for balancing accounts from day shift, completing overnight guest registrations, and assisting with guest requests. The Overnight Clerk must reconcile all accounts and interact with guests according to hotel standards.

Requirements

• Bachelor's degree or higher in a related field preferred.
• Experience in guest room management preferred.
• Previous experience with Opera preferred.
• Basic computer skills.
• Excellent communication skills.
• Ability to receive instructions and make reports accurately.
• Basic computer proficiency with MS Office (Word, Excel, PowerPoint, etc.).
• Excellent organizational skills.
• Gracious, friendly, and fun demeanor.
• Ability to multitask, work in a fast‑paced environment with high attention to detail.
• Ability to work independently and partner with others to promote teamwork.
• Results‑oriented, flexible, and able to work well under pressure.
• Excellent interpersonal skills with strong written and verbal communication abilities.

Benefits

• Competitive wages
• Medical, Dental, and Vision plans available on Day 1 of employment
• Retirement Savings Plan (401k) with company matching
• Two weeks of vacation days
• Nine paid holidays
• Three personal days per calendar year
• Public transportation discount (ORCA)
• Team member recognition culture
• Learning and development program for top performers

Schedule

Ability to work a flexible schedule, including weekends, holidays, AM, PM, overnight shifts, and overtime as needed.