Overnight Bellperson (RANCH HAND)
About the Role
Embark on a dynamic role as a Bellman, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.
Responsibilities
- Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
- Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
- Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
- Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
- Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.
Requirements
- A minimum of one-year experience in the hospitality industry.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Valid CA Driver’s License to operate a motor vehicle with proof of a clean DMV record.
Pay
The starting range for this position is $19.90 per hour. Decisions regarding individual salaries will be based on experience and education.
About the Company
Stanly Ranch, part of the Auberge Collection, is a luxury resort in Napa Valley set on over 700 acres of vineyards and farmland. The resort features 135 cottage guestrooms and suites, a spa, three dining venues, and immersive guest experiences. Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs, each offering a crafted approach to luxury and local authenticity.