Bellperson Overnight

Job Number: 26099147 | Full Time | Non-Management | Tip Eligible: Yes

Position Summary

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish.

Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Responsibilities

• Process operational needs and address guest requests
• Complete reports and share local area highlights with guests
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing more than 75 pounds with assistance
• Remain on your feet and moving around for extended periods (stand, sit, or walk)
• Perform other reasonable job duties as requested

Requirements

• High school diploma or G.E.D. equivalent
• No prior related work experience required
• No supervisory experience required
• Professional appearance and communication skills

Pay

$16.90 per hour

About the Company

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services, and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial, and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide opportunities well beyond that of a traditional hotel—offering endless career opportunities, extras, and more.