Overnight Assistant Manager of Security and Safety
Sheraton Hotels & Resorts · Denver, CO · 1 mo ago
On-siteOTHR$28.35–$32.21/hrFull-time
Position Overview
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Focuses on ensuring guest and employee satisfaction while achieving the operating budget.
Core Work Activities
- Manages Security/Loss Prevention Operations
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process
- Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times
- Complies with applicable federal, state and local law and safety regulations
- Follows proper key control guidelines in loss prevention and in the property
- Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional
- Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system
- Follows Duty of Care process for the protection of guests and employees
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others
- Implements action plans to monitor and control risk
- Maintains loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities
- Oversees and guides the efforts of the Accident Prevention Committee
- Oversees first aid program for guests and employees
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases
Additional Responsibilities
- Analyzes information and evaluates results to choose the best solution and solve problems
- Develops liaison with local law enforcement and emergency services
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person