Outside Services Supervisor
About the role
The Outside Services Supervisor oversees the outside services team, ensuring exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while fostering a positive work environment.
Responsibilities
- Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training.
- Maintain accurate time reporting and address any discrepancies promptly.
- Assist golfers with bag loading, club cleaning, and play preparation.
- Provide post-round support, including cleaning and transporting clubs to vehicles.
- Oversee the cleanliness, organization, and functionality of all outside service areas.
- Monitor and ensure the timely completion of daily assignments in accordance with club standards.
- Collaborate with other golf operations staff to ensure smooth service delivery.
- Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
Requirements
- A high school diploma, GED, or equivalent.
- A minimum of 1 year of experience in a similar role or strong knowledge of golf.
- Strong communication skills and knowledge of golf etiquette, rules, and best practices.
- A positive attitude and commitment to providing outstanding service.
- A high attention to detail and reliability.
Qualifications
Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity. Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing. Primary Tools/Equipment: Golf Clubs & Bag (40-50 lbs.), Golf Carts. Adherence to attendance requirements as outlined in the weekly schedule. Flexibility to work additional hours as needed to meet position deadlines. Availability to work on weekends and/or holidays as required.
Skills
High attention to detail, reliability, and physical stamina are essential for this role. Strong communication and interpersonal skills are also crucial.
Benefits
Visit www.invitedbenefits.com for full details.
Pay
Details TBA
Schedule
Details TBA