Outside Services Supervisor

About the role

The Outside Services Supervisor oversees the outside services team, ensuring exceptional customer service and professionalism to members and guests. This role involves managing key aspects of the golf operation, including cart management, bag handling, and practice area setup, while maintaining operational efficiency and adhering to club standards.

Responsibilities

• Supervise the Outside Services team, including staff recruitment, hiring, scheduling, and training, to ensure consistent delivery of service excellence.
• Maintain accurate time reporting for staff, addressing any discrepancies promptly and professionally.
• Assist golfers with bag loading, club cleaning, and play preparation while offering etiquette guidance and answering questions.
• Provide post-round support, including cleaning and transporting clubs to vehicles.
• Oversee the cleanliness, organization, and functionality of all outside service areas, including the golf cart fleet, club storage, and practice facilities.
• Promptly address maintenance needs or equipment issues, ensuring optimal readiness at all times.
• Collaborate with other golf operations staff, such as range attendants, marshals, and starters, to ensure smooth and efficient service delivery across the course.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
• Support the overall efficiency of the team by collaborating and contributing to the club’s goals.

Requirements

• A high school diploma, GED, or equivalent.
• A minimum of 1 year of experience in a similar role or strong knowledge of golf.
• A positive attitude and commitment to providing outstanding service.
• A high attention to detail and reliability.

Physical Requirements

• Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs.
• Talking, hearing, and seeing.

Benefits

Visit www.invitedbenefits.com for full details.

Pay

Competitive salary based on experience and qualifications.

Schedule

Primary outdoor work schedule, primarily during daylight hours.

Skills

• Strong communication skills.
• Knowledge of golf etiquette, rules, and best practices.
• Attention to detail and reliability.

Benefits

Invited offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. For more details, visit www.invitedbenefits.com.

Company Culture

Invited is committed to fostering a culture of inclusion and respect. We believe that everyone should feel valued and supported in their work. Join us and be part of something special!

Contact Information

To apply, please visit www.invitedjobs.com. For more information about Invited, check out our social media platforms: LinkedIn, Instagram, Twitter, and Facebook.