Outside Services Supervisor

About the role

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Key Responsibilities

• Welcome and assist golfers with their bags, equipment, and provide exceptional customer service.
• Manage the golf bag drop area, ensuring a smooth and efficient check-in process.
• Cook up tee times, cart rentals, and other golf-related services for guests.
• Address customer inquiries, concerns, and complaints in a professional and courteous manner.
• Train and schedule outside service staff.
• Schedule and supervise staff to maintain high standards of service and professionalism.
• Conduct performance evaluations and provide constructive feedback.
• Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities.
• Maintain an inventory of range balls, tees, and other golf-related items.
• Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests.
• Maintain compliance with environmental and safety standards, such as chemical handling and disposal.
• Address safety concerns promptly and take necessary corrective actions.

Qualifications

• Previous experience in golf course operations or a similar role.
• Strong interpersonal and communication skills.
• Leadership and team management abilities.
• Knowledge of golf equipment and terminology.
• Ability to work weekends, holidays, and irregular hours.

About Us

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.