Outside Sales - Technical Specialist - Forberg Smith

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company.

Role Summary

Reporting to the Sales Manager, the Technical Specialist is a key member of the sales team. In the Technical Specialist position, the individual is responsible for outside customer sales and sales satisfaction through direct contact, phone, or other electronic communications. Sales functions include territory management, customer interaction activities, prospecting for new customers, contract/pricing negotiations, product presentation, inventory management, uncovering needs and closing sales. Individual will be placed in an established account base and will be encouraged to achieve sales and margin objectives.

What You’ll Do

• Manage, grow, strategize, and support the assigned territory
• Work alongside an established team covering multiple states in the Midwest market
• Generate profitable orders and meet or exceed annual sales targets
• Actively seek out new clients to expand the assigned territory
• Maintain strong and trusted relationships with manufacturers and customers
• Regularly analyze your field activities, determine the improvements required, act on them, ultimately bringing a high level of productivity and efficiency
• Monitor and review all quotations, professionally follow-up, and maximize sales
• Develop a full understanding of your client base, territory, competition, and market
• Able to communicate clearly and efficiently, negotiate effectively, manage sales planning skills
• Identify all sales opportunities and work earnestly to convert them to orders
• Perform other duties as assigned

Qualifications

• Work Experience: Minimum 1-year experience in outside sales
• Education: Bachelor’s degree, technical degree, or equivalent combination of skills and experience
• Analytics/Computer Skills: Proficient with Microsoft Office products (e.g. Word, Excel, etc.) and the ability to learn new software; business acumen, including problem solving skills, critical thinking, and analytical abilities
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
• Communication Skills: Strong interpersonal communications, analytical and problem solving, organizational and written/verbal communication skills; strong influencing skills
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, climb, and operate a vehicle
• Physical Environment: Normal office environment
• Travel Requirements: Must be able to travel; customer visitation and offsite work activities
• Driver’s License: Possess and maintain a valid driver's license