Outside Sales Representative - Houston (Bilingual Spanish)

Base salary range: $80,000–$110,000. We may consider offers outside this range for candidates whose expectations align with company needs.

About the role

A career with Gravity Payments is an opportunity to join a collaborative team where creative leadership, passion for progress, and responsibility are paramount. Team members focus on providing for clients and the community because they care deeply for others.

Responsibilities

• Proactively identify and engage potential clients by visiting local businesses in person.
• Own the full sales cycle: schedule meetings, present solutions, close deals, and foster long-term partnerships.
• Consistently exceed sales targets through relationship-building and strategic outreach.
• Expand the network of local merchants, driving growth and team success.
• Strengthen client retention, generate referrals, and create new revenue opportunities through proactive engagement.
• Implement proactive strategies to strengthen relationships, identify retention opportunities, and drive referrals.
• Manage a portfolio of merchant accounts, ensuring ongoing satisfaction through regular check-ins, contract renewals, and rate reviews.
• Introduce and implement new financial services to maximize value for existing clients.
• Facilitate virtual and phone-based account maintenance as needed.
• Collaborate across departments to swiftly resolve client challenges and maintain seamless service.
• Participate in weekly strategy meetings to share progress, address challenges, and refine sales tactics.
• Engage in continuous learning through role-plays to enhance skills and sales effectiveness.

Requirements

• 2+ years of experience in a customer-facing role such as outside sales, customer support, project management, or account management, with a focus on building and nurturing relationships.
• Experience using a CRM platform like Salesforce or similar tools.
• Access to a wired internet connection with at least 25 Mbps download and 20 Mbps upload speeds.
• Must be located in and authorized to work in Houston, TX.
• Must have your own vehicle and transportation.
• Ability to regularly travel independently to and between multiple customer locations throughout each workday.
• Ability to enter and exit customer business locations throughout the day.
• Ability to carry sales materials or equipment weighing up to 20 pounds.

Core Competencies

• Exceptional Communication and Interpersonal Skills: Ability to listen actively, build rapport, and articulate ideas clearly in both written and verbal forms, with a focus on engaging diverse communities.
• Bilingual Proficiency: Fluency in both Spanish and English, written and verbal.
• Problem-Solving and Customer-Centric Focus: A genuine desire to understand and solve problems for clients, prioritizing their needs and building long-term relationships based on trust.
• Proactive and Adaptable Mindset: A self-starter who takes initiative to explore new growth avenues and adapts to challenges with persistence and resilience.
• Strong Organizational and Collaborative Skills: Ability to manage multiple tasks, prioritize workload, and maintain efficiency while working closely with colleagues.
• Professional Development: Demonstrated interest in continuous learning and professional growth, motivated by opportunities to develop new skills and take on greater responsibility.
• Team-Oriented Motivation: Drive to contribute to team success and help colleagues succeed, motivated by group achievements and positive feedback.

Benefits

• Competitive wage with profit sharing.
• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan and voluntary life insurance.
• Open PTO available after one year, supporting personal and professional sustainability.
• Training, mentorship, and development opportunities for career growth.
• Short-term and long-term disability coverage and wellness resources.