Outside Sales Representative - Fitchburg

Drive incremental sales growth and profitability through account relationships, focusing on Complex Business Expansion and new business development. Monitor key performance indicators for assigned professional customers and meet or exceed sales and margin targets by collaborating with the Pro Sales Manager. Leverage data, customer insights, and satisfaction results to understand customer perspectives and improve competitive positioning.

Responsibilities

• Cross-Functional Collaboration (10%) – Participate in district/regional meetings as needed. Communicate weekly activities with the Pro Sales Manager.
• Cultivate Net New Sales Relationships (60%) –
  • Represent The Home Depot Pro brand at local community events to drive new business and expand complex accounts.
  • Sell all enterprise products and services, including Commercial Credit, Volume Pricing Program, delivery, will-call pickup, and website ordering.
  • Generate new account revenue aligned with organizational targets and quotas.
  • Partner with Inside Sales Support Representatives to ensure a seamless quoting, ordering, and transaction experience for customers.
  • Conduct in-person sales appointments to establish and strengthen customer relationships.
  • Develop strategies to expand the customer base within the defined sales territory.
  • Drive incremental sales growth by cultivating relationships with assigned customer portfolios and prospecting for new opportunities.
• Customer Relationship Management (10%) – Use Salesforce to plan sales activities, manage customer communications, and maintain a healthy sales pipeline.
• Sales Prospecting (20%) –
  • Conduct initial customer meetings, build relationships, and sell The Home Depot’s value proposition to secure quoting opportunities.
  • Prospect for new business using leads from the internal Sales Development team, existing customer relationships, stores, and community engagement.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Typically requires overnight travel 20% to 50% of the time.
• Most of the time is spent sitting, standing, or walking; some lifting or handling of materials/equipment (8-20 pounds).
• Works in a comfortable environment but may be exposed to temperature extremes, moving machinery, loud noise, or fumes.

Qualifications

• Minimum:
  • High school diploma or GED.
  • 2 years of professional work experience.
• Preferred:
  • Working knowledge of Microsoft Office Suite.
  • 5 years of professional work experience.
  • 2+ years of account management or sales management experience.
  • 2+ years in the home improvement or home building industry.
  • Experience in a high-paced retail environment with demonstrated professional growth.
  • Strong ability to build and cultivate relationships both inside and outside the organization.
  • Proven track record of leveraging relationships to achieve sales and profitability goals.
  • Deep understanding of Pro customer needs, including product, credit, and performance requirements.
  • Ability to tailor communications and customer-facing activities to individual preferences.
  • Strong leadership, negotiation, and persuasion skills.
  • Excellent verbal and written communication skills.

Competencies

• Action Oriented
• Resilience
• Persuasion
• Network Building
• Effective Communication
• Customer Focus
• Results-Driven