Outside Sales Representative Boston

Responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on Complex Business Expansion and new business development. Monitors key performance indicators for assigned professional customers and meets or exceeds sales and margin performance goals by collaborating with the Pro Sales Manager. Leverages data, customer insights, and satisfaction results to understand customer perspectives and improve competitive positioning.

Responsibilities

• Cross-Functional Collaboration (10%) – Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.
• Cultivate Net New Sales Relationships (60%) –
  • Utilize local community events to represent The Home Depot Pro brand and drive new business.
  • Sell all products and services, including Commercial Credit options, Volume Pricing Program, delivery, will-call pickup, and website ordering.
  • Produce new account revenue in line with organizational targets/quotas.
  • Partner with Inside Sales Support Representative to drive end-to-end quoting, ordering, and transaction experiences.
  • Establish effective partnerships through in-person sales appointments.
  • Develop strategies to expand customer base within defined sales territory.
  • Drive incremental sales growth by cultivating relationships with assigned customer portfolios and prospecting.
• Customer Relationship Management (10%) – Utilize Salesforce to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline.
• Sales Prospecting (20%) –
  • Conduct initial customer meetings, build relationships, and sell The Home Depot value proposition.
  • Prospect for new business using leads from internal Sales Development team and field-generated leads.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Typically requires overnight travel 20% to 50% of the time.
• Most of the time is spent sitting, standing, or walking; some lifting or handling of material/equipment (8-20 pounds).
• Works in a comfortable environment but may be exposed to temperature extremes, moving machinery, loud noise, or fumes.

Qualifications

• Minimum:
  • High school diploma or GED.
  • 2 years of professional work experience.
• Preferred:
  • Working knowledge of Microsoft Office Suite.
  • 5 years of professional work experience.
  • 2+ years of account management/sales management experience.
  • 2+ years in home improvement or home building industry.
  • Experience in a high-paced retail environment.
  • Strong ability to create and cultivate professional relationships.
  • Deep understanding of Pro customer needs, including product, credit, and performance requirements.
  • Strong leadership, negotiation, and persuasion skills.
  • Excellent verbal and written communication skills.

Competencies

• Action Oriented
• Being Resilient
• Persuades
• Builds Networks
• Communicates Effectively
• Customer Focus
• Drives Results