Outside Sales Representative

About the Role

As a Design Specialist, you'll meet with homeowners to inspect concrete settlement and structural concerns, educate customers on the cause of their problem, and recommend the best long-term solution. This is a consultative sales role where trust, professionalism, and customer education are the keys to success.

Responsibilities

• Conduct 7-12 scheduled in-home appointments each week.
• Perform detailed inspections of sunken concrete, foundation issues, and structural concerns.
• Diagnose the root cause of settlement and recommend appropriate repair solutions.
• Present proposals, financing options, and project recommendations.
• Build rapport and establish trust with homeowners.
• Follow up with customers throughout the sales process.
• Maintain accurate CRM notes and documentation.
• Deliver an exceptional customer experience from the first appointment through project completion.
• Work closely with operations to ensure a seamless customer experience.

Requirements

We're looking for someone who is:

• Self-motivated and competitive
• Coachable and eager to learn
• An excellent communicator
• A strong problem solver
• Honest and customer-focused
• Organized and dependable
• Comfortable asking for the sale

Qualifications

• Outside or in-home sales experience preferred
• Valid driver's license with a clean driving record
• Comfortable using tablets and CRM software
• Able to navigate crawl spaces and inspect residential properties
• Ability to think critically and recommend solutions
• Available to work Monday through Saturday as customer appointments require

Performance Expectations

• Consistently maintain a 35% or greater close rate.
• Deliver outstanding customer satisfaction.
• Complete accurate inspections and proposals.
• Follow the HydroHelp911 sales process.
• Represent the company professionally in every customer interaction.

Benefits

• Company-provided, qualified leads—no cold calling required
• Company vehicle and fuel card
• Company-issued iPad and technology
• Paid product and sales training
• Uncapped earning potential
• Career advancement opportunities with a growing company
• Supportive leadership invested in your success
• Opportunity to make a real difference for homeowners

About HydroHelp911

Founded in 2010, HydroHelp911 has earned a reputation for providing honest recommendations, quality workmanship, and exceptional customer service. As we continue to grow, we're looking for team members who share our commitment to integrity, professionalism, and helping homeowners protect their homes.