Outside Sales Representative

About the Role

Forge & Build is hiring an Outside Sales Representative at our facility in Iowa City, IA. This role is responsible for identifying, generating, and fostering relationships within the construction community, including building and construction materials in residential and commercial applications. You will serve as a single point of contact for presenting and selling Forge + Build products and services, ensuring customer experience is met and issues are resolved.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM (includes working weekends).

Responsibilities

• Present and sell Forge + Build products and services.
• Understand and maintain knowledge of all product services.
• Build and maintain collaborative relationships with contractors, builders, developers, homeowners, and other stakeholders.
• Manage all segments of the POS systems related to selling materials.
• Facilitate and foster store partnership and collaboration with internal clients.
• Ensure effective and timely communication of information to store/internal clients.
• Develop and provide action items to improve issues with a sense of urgency.
• Produce accurate and timely quotes through all product lines and follow up with customers.
• Continuously build and grow customer relationships by delivering a great customer experience.
• Collect payment for invoices after sale from customers within reasonable expected payment terms.
• Maintain and understand changes within product lines to ensure accuracy of information.
• Review and analyze data metrics to help develop and grow the business.
• Generate growth and profitability for the organization by selling at competitive prices while maintaining appropriate margins.

Requirements

• Minimum 3+ years of building material and lumber sales with estimating experience, preferably in outside sales.
• Previous sales experience in the construction industry is preferred but not required.
• General knowledge of the construction industry is a plus.
• Valid driver’s license and clean driving record.
• Authorized to work in the U.S.
• Strong effective communication and problem-solving skills.
• Ability to analyze and develop strategy based on blueprints.
• Must maintain monthly sales quotas and customer experience ratings.
• Strong ability to present product lines to groups of all sizes and effectively close sales.
• Ability to create and present sales quotes.
• Strong self-initiative with consistent cold calling of new prospects.
• Fosters collaboration and partnership with the Store Manager within the area of sales initiatives.
• Leads by example and inspires others to perform to their highest potential.
• Drives and executes performance through sales growth within area of responsibility.
• Monitors sales metrics including KPIs, new account production, rate achievement, aged receivables, and customer satisfaction.
• Effectively communicates in a fast-paced environment and stays educated on the latest products and services.
• Strong self-initiative without constant follow-up.
• Able to thrive in both collaborative and autonomous environments.
• Self-driven with an entrepreneurial mindset.
• Ability to review, maintain, and execute on metrics including KPIs and reports.
• Must be able to physically visit locations including job sites or customer businesses within an assigned territory.
• Adaptable and agile to quickly learn new and changing technologies and processes.
• Embodies EquipmentShare mission and culture.
• Adherence to all company employee policies.
• Regular and reliable attendance.

Physical Requirements

• Prolonged periods of standing during the workday.
• Must be able to lift up to 50+ pounds at times.
• Ability to drive a vehicle for both short and prolonged durations within an assigned area.
• May be subjected to extreme outside temperatures while helping customers.

Benefits

• Monthly Family Dinner Night — company treats you and your family to dinner every month (*restrictions apply).
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

About Forge & Build

Forge & Build is a place where contractors and customers can access all the materials and hardware they need to get the job done, as well as tech-powered equipment rentals. Started by contractors for contractors, its leadership team understands the challenges builders face. Forge & Build is a partner of EquipmentShare, backed by one of the largest construction equipment buyers in the country, a nationwide support team, and T3 technology that helps builders increase productivity, efficiency, and visibility.