Outside Sales Parts & Service Representative

Responsibilities

• Generate new customer accounts as well as service and maintain existing accounts.
• Analyze customer needs and interests and determine how company products and services can best meet their needs.
• Achieve sales goals and forecasts, as established by the department and the organization.
• Assist in marketing and sale of new products and/or prototypes to the existing marketplace.
• Review completed jobs for variations in component costing.
• Interface with other departments, including engineering, manufacturing, production and purchasing, to oversee project development and ensure timely delivery of finished products.
• Maintain and develop business, social and networking relationships with individuals within the petroleum industry in order to generate and maintain a positive business image for the organization within the industry.
• Plan and organize sales strategy.
• Expedite the resolution of customer problems, issues, or complaints.
• Ensure strong, effective market share of the products and services by providing direction and information on the products and related services.
• Attend sales and trade meetings and read related publications to obtain current market condition information, business trends, and industry developments.
• Demonstrate and explain use of installed equipment and production processes.
• Arrange for installation and test-operation of machinery and recommend solutions to product-related problems.
• Evaluate sales performance results.
• Provide management oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services.
• Conduct all business transactions in an ethical manner.

Qualifications

• Ability to communicate effectively with others using the spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Ability to focus on a goal and obtain a pre-determined result.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to get along well with a variety of personalities and individuals.
• Ability to effectively present information publicly.
• Ability to effectively build relationships with customers and co-workers.
• The trait of being dependable and trustworthy.
• Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Ability to convince a group of people to work toward a goal.