Outside Sales Account Manager - Plumbing & HVAC

DSG is seeking a Plumbing & HVAC Outside Sales Account Manager for our Helena, MT area. As an Outside Sales Account Manager, you will actively promote DSG products and services to both contractors and industrial accounts and assure customer satisfaction in order to maintain and build strong business relationships with our customers, partners, and communities.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. We focus on cultivating an environment of respect, teamwork, and growth where your career path is rich with possibilities, every success is shared, and every challenge is overcome together. For more than a century, we’ve delivered more than supplies—we’ve offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

About the role

A typical day in the life of a Plumbing & HVAC Outside Sales Account Manager at DSG:

• Travel up to 125 miles from the branch to establish, manage, and maintain strong customer relationships and accounts by providing stellar customer service, including responding to and calling on customers as necessary.
• Work with our Inside Sales Associates to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth.
• Seek and develop new customer opportunities and accounts.
• Introduce, promote, and demonstrate new products and marketing programs.
• Correspond with Branch Manager and Purchasing Agents on changes in product demands.
• Act as a facilitator for the customer ordering process, including: processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process.

Requirements

A successful Plumbing & HVAC Outside Sales Account Manager typically has:

• A high school diploma or equivalent; postsecondary degree is preferred.
• A valid driver’s license and acceptable driving record (required).
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of Plumbing & HVAC products.
• Strong sales skills, with a proven track record of successful territory development.
• 3-5 years of sales experience.
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow.
• A strong attention to detail and ability to follow-through/follow-up.
• A general understanding of HVAC/Plumbing software and programs to help customers with designs and rebates.
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses.
• Excellent time management skills.

Pay

This position is eligible for our Account Manager Commission Program, which includes a general range of salary and total compensation (salary + commission and accelerator) that varies based on assigned accounts and the total GP$ associated with those accounts.

• Base Salary Range: $37,500–$133,125
• Base Commission: Earned monthly on paid gross profit dollars (GP$) above the threshold.
• Accelerators: Earned quarterly based on meeting specific goals, with payouts on all paid GP$ above the threshold once goals are met.

Benefits

At DSG, we offer benefits built for you:

• 100% employee-owned (ESOP), meaning your hard work and decisions directly benefit your individual Employee Stock Ownership Plan.
• Personal and professional development opportunities with unlimited growth potential.
• Competitive compensation packages based on experience and potential.
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML).
• Comprehensive benefits package including medical, dental, and vision.
• Life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution.
• Family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
• Retirement savings opportunities: 401(k) with employer match and ESOP.
• Discount on all DSG-supplied products.
• Paid volunteer hours in addition to PTO.