Outside Sales Account Manager - Plumbing

Salary Range

Position eligible for Account Manager Commission Program, with base salary range of $37,500-$133,125 and variable total compensation based on GP$.

Responsibilities

• Active promotion of DSG products and services to contractors and industrial accounts
• Assure customer satisfaction to maintain and build strong business relationships
• Establish, manage, and maintain strong customer relationships and accounts
• Provide stellar customer service, including responding to and calling on customers as necessary
• Work with Inside Sales Associates to identify, prioritize, and implement initiatives that improve customer satisfaction and territory growth
• Seek and develop new customer opportunities and accounts
• Introduce, promote, and demonstrate new products and marketing programs
• Correspond with Branch Manager and Purchasing Agents on changes in product demands
• Act as a facilitator for the customer ordering process, including processing all types of customer orders, correcting orders, responding to open order and back order inquiries, responding to customer requests for product returns, and suggesting changes for improving the overall order process

Requirements

• A high School diploma or equivalent; postsecondary degree preferred
• A valid driver’s license and acceptable driving record
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products
• Strong sales skills, with a proven track record of successful territory development
• 3-5 years of sales experience
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow
• A strong attention to detail and ability to follow-through/follow-up
• A general understanding of plumbing software and programs to help customers with designs and rebates
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses
• Excellent time management skills

Qualifications

• A high School diploma or equivalent; postsecondary degree is preferred
• A valid driver’s license and acceptable driving record (required)
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing products
• Strong sales skills, with a proven track record of successful territory development
• 3-5 years of sales experience
• Outstanding organizational skills and the ability to multitask in order to effectively prioritize and manage workflow
• A strong attention to detail and ability to follow-through/follow-up
• A general understanding of plumbing software and programs to help customers with designs and rebates
• Familiarity with DSG Web Commerce and the ability to instruct customers on its uses
• Excellent time management skills

Skills

• Product and technical knowledge
• Strong sales skills
• Organizational skills
• Attention to detail
• Customer service skills
• Time management skills
• Plumbing software and programs
• DSG Web Commerce

Benefits

• Built for You: Directly benefit from your hard work and decisions
• Employee Stock Ownership Plan (ESOP): Offers personal and professional development opportunities and unlimited growth potential
• Competitive compensation packages based on experience and potential
• Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
• Comprehensive benefits package including medical, dental, and vision coverage
• Health Savings Account (HSA) with employer contribution
• Dependent Care Flexible Spending Account (FSA)
• Multiple retirement savings opportunities including a 401(k) with employer match and ESOP
• Discount on all DSG-supplied products
• Paid volunteer hours in addition to PTO