Outreach Specialist, PAV

Program Description and Job Summary

The Primavera Foundation is a non-profit community development organization dedicated to helping veterans and their families overcome homelessness. PAV, accredited by CARF, provides rapid rehousing and homelessness prevention services to veterans in Pima, Cochise, Graham, Greenlee, and Santa Cruz counties.

Duties and Responsibilities

• Identify and interview participants, assess their needs during street outreach, and create an intake process.
• Auxiliary in coordinating scheduled intake appointments for Resource Specialists.
• Cover walk-in hours and assist with back-up support as needed.
• Network with community members and the VA to market the program community-wide.
• Collaborate with VA staff to inform them of program changes and encourage referrals.
• Provide information and referrals, and schedule follow-up assistance as necessary.
• Work with Primavera staff and community organization partners to plan and advocate for participant needs.
• Assist in apartment habitability inspections as requested.
• Develop and maintain an outreach schedule in coordination with other agencies and VA personnel.
• Maintain an ongoing outreach log, submitting it to the Co-Director weekly.
• Adhere to SSVF Program policies and procedures, staying updated on SSVF updates.
• Create and maintain confidential assessment files and ensure data accuracy according to Primavera and SSVF requirements.
• Aid Resource Specialists in meeting grant and program requirements.
• Attend outreach events as identified.
• Coordinate, facilitate, and/or attend meetings relevant to SSVF and the PAV team as assigned by the Co-Director.
• Report any emergency situations and needs immediately to leadership.
• Attend meetings with collaborating agencies as scheduled.
• Attend agency meetings as required such as All Staff meetings.
• Perform other related duties as requested/assigned by leadership.
• Adhere to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership.

Knowledge, Skills, and Abilities

• Extensive knowledge of services for homeless individuals and families, specifically veterans and families with veterans.
• Familiarity with the Tucson community, including mainstream social services, employment, and housing options.
• Altruistic drive to help others succeed, balanced with focused drive for achievement of goals.
• Effective communication skills, both verbally and in writing.
• Strong presentation skills and comfort presenting information to groups in person.
• Excellent organizational and time management skills.

Minimum Qualifications

• Bachelor’s degree in social service or related field.
• Minimum of one year of case management or street outreach experience working with homeless or low-income families.
• Demonstrated proficiency with basic computer systems and software, including Microsoft Office products and web-based data systems.
• Demonstrated excellence in verbal, written, group presentation, and time management skills.
• First Aid/CPR certification or ability to obtain.
• Level 1 fingerprint clearance card or ability to obtain.
• Successfully complete the background check process.
• Reliable transportation with current registration, a valid driver’s license, a clean driving record, current registration, and proof of insurance coverage for street outreach, off-site meetings, and travel.

PREFERRED QUALIFICATIONS

• Military veterans; released under conditions other than dishonorable.
• Bilingual (English/Spanish).
• Three years of professional experience working for a non-profit organization or a program serving Veterans.

Physical Environment/Conditions

• Ability to stand, walk, and work outside in streets, washes, and desert homeless camps for up to four hours per shift.
• Ability to work in an office environment, seated and/or standing, with moderate office noise.
• Ability to stand, stoop, bend, and lift up to 25 pounds.
• Visual acuity to discern data and information, and hand dexterity to accurately enter information into computer systems.

Location

Tucson, AZ