Outreach Specialist

About the role

The Wounded Warrior Project (WWP) is dedicated to supporting wounded warriors and their families. As an Outreach Specialist, you will connect, serve, and empower WWP Alumni and their families through outreach, event planning, and community engagement.

Responsibilities

• Connect with wounded service members, their families, and family support members, and communicate the benefits of WWP programs and services.
• Recruit wounded warriors, family support members, and other support members to participate in WWP events and activities.
• Plan and execute local or regional events and activities for the benefit of Alumni and their families.
• Coordinate details for and execute these Alumni events and activities, providing networking, camaraderie-building, and family bonding opportunities.
• Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.
• Assess the needs of Alumni and connect them with WWP programs and services that will assist with their long-term recovery and empowerment.
• Identify community events and activities in the local and regional area that will provide opportunities for warrior participation and connection.
• Regularly communicate and network with wounded warriors, serving as a resource and mentor.
• Establish effective working relationships and work collaboratively with WWP teammates.
• Utilize expense controls and seek cost-saving opportunities to help manage budget effectively.
• Serve as local representative at events, referring WWP programs and services to wounded warriors and their families.
• Support WWP by serving as a local representative at events, presenting WWP vision and values to the community, and inspiring them to become involved with and support the WWP vision.
• Maintain current and accurate data in WWP intranet electronic tracking systems, e.g., Salesforce.
• Collect and report results and performance metrics for Alumni events and activities.
• Develop and build relationships with military-focused nonprofit organizations and community groups.
• Locate wounded warriors who have not had contact with WWP and introduce WWP’s programs and services.
• Attend and actively participate in required training and/or meetings.

Requirements

• Two years of experience developing and building relationships with veterans, or veteran’s or military organizations, or members of the community.
• One year of experience with computer software, e.g., Microsoft Word and Outlook.

Experience Preferences

• Three years of experience working with military or veteran populations.
• Two years of experience planning events or community activities.

Education Requirements

• A high school diploma or GED.

Education Preferences

• A bachelor’s degree.

Certifications & Licenses

• A valid state-issued driver’s license.
• Ability to obtain ASIST Certification within 1 year of hire.

Work Environment/Physical Demands

• General office environment; temperature controlled.
• Participation in outdoor activities and events under varying weather conditions.
• Standing for extended periods of time.
• Up to 50% travel.
• May require lifting/carrying items up to 50 pounds.

Benefits

• Comprehensive benefits package including medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program.
• A competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

Pay

The estimated hiring range for this position is between $57,702 - $72,128 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

Schedule

We offer a flexible hybrid work schedule (three days in the office, two days’ work from home).