Outreach Specialist

Responsibilities

• Developing innovative outreach strategies that increase prospective student interest, strengthen enrollment pipelines, and support assigned school recruitment goals.
• Participating in school functions, student celebrations, open houses, family engagement activities, school events, and community events to promote program awareness and drive recruitment.
• Demonstrating comprehensive knowledge of admissions processes, program offerings, curriculum pathways, department functions, and applicable state graduation requirements.
• Conducting proactive outreach to prospective students and families through in-person visits, phone calls, emails, home visits, and other engagement methods to support enrollment progression.
• Maintaining accurate databases of interested students and families to support timely follow-up, direct mail campaigns, email communication, and ongoing recruitment activity.
• Collaborating with program leadership to promote new and ongoing initiatives that strengthen student recruitment, enrollment, engagement, and retention.
• Creating a strong network of prospective student referrals through relationships with alumni, parents, faculty, current students, community partners, and local stakeholders.
• Managing the enrollment process by monitoring online inquiries, responding promptly to prospective families, and ensuring applicants receive clear guidance throughout the process.
• Cooking waitlist activity while ensuring compliance with Arizona Charter enrollment requirements and applicable organizational procedures.
• Monitoring student attendance, behavior, and academic progress to identify students who may need additional support, intervention, or re-engagement.
• Providing targeted support and interventions for struggling students in partnership with instructional teams, center staff, families, and community-based resources.
• Promoting family and community engagement by supporting policies, programs, outreach activities, and events that strengthen student and family connection.
• Representing the organization at community meetings, outreach events, and partnership opportunities while building positive relationships with external stakeholders.
• Cultivating relationships with key community contacts, referral sources, school districts, and organizations to expand program visibility and generate student referrals.
• Identifying wraparound service providers in the community and connecting students and families with appropriate referrals and resources.
• Collaborating with internal teams to reinforce community engagement strategies and align outreach efforts with broader organizational priorities.
• Increasing community awareness through communications, admissions events, open houses, referral partnerships, and other strategic outreach efforts.
• Ensuring enrollment targets are met or exceeded for each count day at assigned school locations.
• Establishing at least two strategic community, school district, or referral partnerships within the designated timeframe to support recruitment and retention goals.
• Supporting schoolwide retention and truancy-reduction efforts by helping students remain engaged, connected, and on track with attendance and academic expectations.
• Achieving attendance, enrollment, and retention targets as established in the school performance management plan.
• Tracking recruitment, enrollment, outreach, and retention data accurately to evaluate progress and inform continuous improvement.
• Reporting recruitment and enrollment activity in a timely manner to support leadership visibility, compliance requirements, and performance accountability.

Qualifications

• Associates degree or higher in a related field of study.
• Bachelor's degree or higher in education or a closely related field of study preferred.
• Hold currently or have the ability to obtain a valid AZ state fingerprint card.
• Prior experience working in an education and/or related marketing/business field preferred.
• Prior experience and/or knowledge in alternative educational services for at-risk students and working with students with diverse needs at various levels.
• Prior experience and/or highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
• History of success building credibility, effectively managing multiple projects and collaborating effectively across all organizational levels.
• Proven ability to manage complex and/or sensitive information, maintaining confidentiality and objectivity.
• Proficiency in the development of successful marketing, public relations, sales, and/or school enrollment initiatives.
• Ability to effectively present information and respond to questions from groups of staff members, students, parents, and the public.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

Perks and Benefits

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development
• And So Much More!