Outreach Manager CNM Ingenuity

Compensation Type: Salary
Employment Type: Regular

Position Summary

The Student Recruitment and Outreach Manager is responsible for coordinating recruitment and outreach initiatives targeting a diverse range of prospective students, including elementary and middle school students, dual credit students, first-time freshmen, new and returning transfer students, as well as underserved populations such as system-impacted students including those from foster care, incarcerated or formerly incarcerated backgrounds.

Responsibilities

• Supervises staff and student ambassadors, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
• Identifies, directs, and assists in promoting public affairs and strategic community outreach programs and sales-related efforts designed to introduce programs.
• Collaborates with staff to identify and utilize subject matter experts to promote and recruit for programs.
• Maintains working relationships with program staff to compile and disseminate program information.
• Maintains focus on recruiting students into programs.
• Plans, organizes, and executes various on- and off-campus events, recurring and as needed, including scheduling and conducting campus tours. May assist with managing the college mascot.
• Assists and maintains communication with prospective students throughout the admissions application and onboarding process.
• Produces and presents written and oral presentations and other content to diverse groups, including potential students, employers, industry leaders, and various community stakeholder organizations.
• Works closely with academic departments, sales, program, and marketing teams to analyze and continually refine and implement successful strategies to reach and recruit various populations into programs.
• Represents CNM and programs at public events, sometimes working outside regular hours.
• Manages assigned areas of responsibility, involving developing and maintaining positive relationships with key stakeholders, including parents, secondary and postsecondary schools, and community organizations.
• Assists with documentation and analysis of student recruitment and outreach efforts.
• Identifies and seeks opportunities to collaborate with local companies and interest groups to increase partnerships and create pipelines for recruitment and placement of program completers.
• Builds networking relationships with industry stakeholders to create understanding and involvement at the programmatic level to develop and maintain industry-driven competencies.
• May plan, organize, and execute New Student Orientation presentations, develop new orientations, make updates or improvements for existing orientations, and work with the online platform that houses the online orientations.
• Performs other related duties as assigned.

Requirements

Minimum Qualifications:

• Bachelor's degree and two (2) years of combined experience in Sales, Marketing, Outreach, Higher Education, Public Relations, and/or Event Planning.
• OR Associate's degree and four (4) years of experience in Sales, Marketing, Outreach, Higher Education, Public Relations, and/or Event Planning.

Preferences

• Demonstrated successful sales, business development, or consultative relationship management experience, preferably in higher education, workforce development, or a service-based organization.
• Experience developing and maintaining partnerships with K-12 schools, community organizations, employers, and other external stakeholders to support recruitment and enrollment goals.
• Experience leading and coordinating cross-functional projects, events, or outreach initiatives involving multiple departments and stakeholders.

Pay

$48,007 - $60,008