OUTREACH MANAGER

About the role

The NYC Public Engagement Unit (PEU) is seeking an experienced Outreach Manager to lead specialized outreach initiatives that advance PEU’s citywide engagement goals. The Outreach Manager will supervise supervisors and field teams, strengthen program operations, and build collaborations that promote effective community relations and increase access to City services.

Responsibilities

• Supervise 3â6 Outreach Leads with each managing a team of Outreach Specialists.
• Develop and implement outreach strategies to meet program goals.
• Plan and oversee community outreach campaigns, events, and rapid-response initiatives.
• Collaborate with City agencies, elected officials, and community-based organizations.
• Partner with data/technology teams to improve reporting, tracking, and program performance.
• Evaluate outreach outcomes and provide regular updates to senior leadership.
• Represent PEU at community meetings, events, and interagency workgroups.
• Support logistical planning and cross-team coordination for special projects.

Requirements

• A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA), and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
• A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization, and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
• Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Preferred Skills

• 3+ years working in government, or in community, issue, or labor.
• Enthusiasm and a commitment to addressing homelessness, health outcomes and other widespread issues centered on social services in New York City.
• Ability to analyze data, track outcomes, and improve program processes.
• Flexibility and willingness to take on special projects as assigned.
• Excellent written and verbal communication skills.
• Energy and enthusiasm, with a focus on teamwork and relationship building.
• Experience managing staff with a variety of skill sets on both simple and complex projects.

Benefits

The City of New York offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $85,000 to $105,000 annually.

Schedule

The schedule for this position is Monday through Friday, 9:00 AM to 5:00 PM.