Outreach Enrollment Specialist
About the role
The Outreach and Enrollment Specialist provides education and enrollment assistance for uninsured and underinsured children and adults.
Responsibilities
- Establishing community partnerships and increasing awareness of HealthNet and their services.
- Providing outreach and enrollment assistance for all uninsured individuals.
- Collaborating with other HealthNet departments/programs to facilitate in-reach efforts for existing patients.
- Receiving and following up on referrals (internal and external) in a timely manner.
- Identifying, establishing, and maintaining ongoing relationships with individuals, groups, and organizations in the community to increase awareness of health insurance options and create referral opportunities.
- Participating in community events to promote the services of the Outreach Enrollment team as well as the HealthNet organization.
- Attending all required trainings.
Requirements
- Currently not sponsoring work visa.
- A High School Diploma or GED is required.
- A Bachelor’s degree is preferred.
- An Indiana Navigator Certification is preferred but can be obtained after hiring.
- Knowledge in Medicaid, Affordable Care Act (ACA), HIP 2.0 is a plus.
- False Claims Act (FCA) experience is a plus.
- Knowledge of enrollment procedures is required.
- A Driver’s License is required.
- Reliable transportation is required, necessary to travel to all health centers.
Qualifications
- Positive and engaging attitude.
- Enjoys working with a diverse patient population.
- Ability to work independently with minimal supervision.
- Ability to multitask and prioritize work effectively.
- Strong customer service skills.
- Excellent communication skills.
- Presents empathy and understanding of patient population.
Skills
- Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping.
- Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
- Able to perform duties during periods of varied and/or prolonged work hours.
- Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.
Benefits
- Competitive Compensation
- Medical, Dental, and Vision Plan
- Short-Term & Long-Term Disability
- Health Savings Account & Difference Card Available within certain medical plans
- Flexible Spending Account
- Life Insurance, AD&D
- Group Accident, Critical Illness & Hospital Indemnity
- Domestic Partner Leave
- Wellness Programs
- 401k Match
- Paid Time Off accumulates at start of employment and available to use.
- Tuition Reimbursement
- Employee Referral program
Pay
- Full-Time
- Potential schedule includes Monday-Friday 8-5, with rotation of evening and Saturday shifts.
- Health centers are open until 8pm and closed on Sundays.
Schedule
- Full-Time
- Potential schedule includes Monday-Friday 8-5, with rotation of evening and Saturday shifts.
- Health centers are open until 8pm and closed on Sundays.
HealthNet
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers, 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.
Equal Employment Opportunity
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.