Outreach Enrollment Specialist

What you’ll do

• Provides education and enrollment assistance for uninsured and underinsured children and adults.
• Establishes community partnerships and increases awareness of HealthNet and their services.
• Collaborates with other HealthNet departments/programs to facilitate in-reach efforts for existing patients.
• Receive and follow up on referrals (internal and external) in a timely manner.
• Identify, establish, and maintain ongoing relationships with individuals, groups, and organizations in the community to increase awareness of health insurance options and create referral opportunities.
• Participate in community events to promote the services of the Outreach Enrollment team as well as the HealthNet organization.
• Attend all required trainings.

When You’ll Work

• Potential schedule includes Monday/Tuesday/Wednesday 8am-5pm, Thursday 8am-8pm, Friday 8am-1pm
• Other tasks and functions may be assigned as needed to fulfill the mission of the organization.

About HealthNet

HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers, 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

• Currently not sponsoring work visa.
• A High School Diploma or GED required.
• A Bachelor’s degree preferred.
• An Indiana Navigator Certification preferred but can be obtained after hiring.
• Knowledge in Medicaid, Affordable Care Act (ACA), HIP 2.0 a plus.
• Knowledge of enrollment procedures.
• A Driver’s License required.
• Reliable transportation required, required to travel to all health centers.

The Skills You’ll Bring

• A positive and engaging attitude.
• Enjoys working with a diverse patient population.
• Ability to work independently with minimal supervision.
• Ability to multitask and prioritize work effectively.
• Strong customer service skills.
• Excellent communication skills.
• Presents empathy and understanding of patient population.

Physical Requirements

• Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.
• Able to perform duties during periods of varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.