Outreach and Enrollment Specialist

Detailed Duties And Responsibilities

• Conduct “in reach” activities with currently uninsured Family Health Center patients and “outreach” to non-health center persons in the Family Health Center service area.
• Provide assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
• Provide referrals to any applicable office of health insurance consumer assistance.
• Properly documents all education encounters.
• Maintain accurate records of day-to-day implementation activities to aid in the evaluation component of the program.
• Foster communication of health needs concerns and resources of the between patients and providers.
• Affords assistance in the collection of data for quarterly reports.
• All other duties as assigned.

Requirements

• Associate degree in Human Services, Education or related fields preferred.
• Knowledge of Medical terminology and/or health insurance programs preferred.
• Previous teaching experience - ideal.
• Bilingual (English – Spanish/Creole) Knowledge, Skills And Abilities.
• Excellent interpersonal skills with excellent communication skills.
• Ability to work varied hours including evenings and weekends when necessary.
• Familiar with Windows-based computer programs (including but not limited to Word, Excel, and Publisher) and the use of a desktop personal computer.
• Knowledgeable in continuous quality improvement concepts, tools, and applications.
• Willingness to travel in tri-county area (Lee, Charlotte, & Western Hendry Counties).