Outreach Enrollment Specialist

Responsibilities

• Provide education and enrollment assistance for uninsured and underinsured children and adults.
• Establish community partnerships and increase awareness of HealthNet and its services.
• Deliver outreach and enrollment assistance for all uninsured individuals.
• Collaborate with other HealthNet departments and programs to facilitate in‑reach efforts for existing patients.
• Receive and follow up on internal and external referrals in a timely manner.
• Identify, establish, and maintain ongoing relationships with individuals, groups, and organizations in the community to increase awareness of health‑insurance options and create referral opportunities.
• Participate in community events to promote the Outreach Enrollment team and HealthNet.
• Attend all required trainings.
• Perform other tasks and functions as needed to fulfill the mission of the organization.

Requirements

• Currently not sponsoring work visas.
• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Indiana Navigator Certification preferred (can be obtained after hiring).
• Knowledge of Medicaid, Affordable Care Act (ACA), and HIP 2.0 a plus.
• False Claims Act (FCA) experience a plus.
• Knowledge of enrollment procedures.
• Valid driver’s license required.
• Reliable transportation required; must travel to all health centers.

Skills

• Positive and engaging attitude.
• Enjoys working with a diverse patient population.
• Ability to work independently with minimal supervision.
• Ability to multitask and prioritize work effectively.
• Strong customer‑service skills.
• Excellent communication skills.
• Empathy and understanding of the patient population.
• Physical ability to stand, walk, sit, bend, squat, stoop for prolonged periods; lift, push, or pull light to moderately heavy items (up to 20‑30 lb); and perform duties during varied or prolonged work hours.
• Proficient reading, writing, hearing, and speaking in English.

Benefits

• Medical, dental, and vision plans.
• Short‑term and long‑term disability coverage.
• Health Savings Account (HSA) and Difference Card (available within certain medical plans).
• Flexible Spending Account (FSA).
• Life insurance, AD&D, group accident, critical illness, and hospital indemnity coverage.
• Domestic partner leave.
• Wellness programs.
• 401(k) match.
• Paid time off that accrues at the start of employment and is available for use.
• Tuition reimbursement.
• Employee referral program.

Pay

Pay starting at $22 per hour.

Schedule

Full‑time, Monday‑Friday. Shift options: 8:00 am – 5:00 pm or 7:30 am – 4:30 pm.

HealthNet is a nonprofit 501(c)(3) organization of community‑based health centers in Indianapolis and Bloomington, IN. Since 1968, it has provided affordable health care to more than 61,000 individuals through a network of primary‑care centers, dental clinics, school‑based clinics, a mobile health unit, and additional support services. Its mission is to improve lives with compassionate health care and support services, regardless of ability to pay.