Outreach Assistant

Hourly full-time position based at Westover Job Corps Center in Chicopee, MA.

About the role

Responsible for performing administrative and clerical duties, maintaining all required documentation, reports, and statistics for the project. Reviews all folders and forms for accuracy and completeness, ensuring Quality Control of all Outreach and Admissions applications in compliance with government and management directives.

Responsibilities

• Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports, and other documents.
• Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available.
• Maintain calendar of events, schedules, appointments, and take minutes of meetings.
• Coordinate meeting arrangements such as time, place, attendees, and matter(s) to be discussed.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students; prepare related reports.
• Maintain correspondence control log and coordinate preparation of special reports.
• Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
• Act as liaison between the coordinator and staff, community contacts, and the customer.
• Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
• Condense, summarize, and prepare major operational data for review by the manager; prepare data regarding performance standards and contractual goals.
• Develop, coordinate, and operate systems required by the manager to plan and evaluate project performance.
• Maintain data processing and communications systems.
• Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters, and other service agencies; recruit and screen a designated number of arrivals.
• Conduct job development activities with employers, military recruiters, job service offices, and other employing organizations; gather job market information for student placement.
• Provide job counseling, job search assistance, and place a designated number of students during the career transition period.
• Provide presentations and information to local employers to assist in the placement and job development of students.
• Perform other duties as assigned.

Requirements

• One-year secretarial experience required.
• High School Diploma or GED required; Associate’s in Business Degree preferred.
• Valid State Driver’s License.

Qualifications

• Proficiency with advanced Microsoft Office applications including Word, PowerPoint, Outlook, and Excel.
• Computer literacy with basic functions, email, internet, and programs such as Adobe Acrobat.
• Knowledge of career and high level of communication, interpersonal, and organizational skills.
• Extensive knowledge of standard office practices and procedures.
• Skill in operation of a variety of office machines.
• Ability to work in a fast-paced, deadline-oriented environment.

Pay

$17.00–$20.00 per hour.

Benefits

• Paid Short-Term and Long-Term Disability and Basic Life Insurance.
• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA).
• Paid holidays.
• Paid Time Off.
• 401(k) retirement plan with company match.
• Tuition reimbursement.
• Employee Assistance Counseling Service Programs.