Outreach Assistant
Serrato Corporation · Chicopee, MA · 2 days ago
OTHRFull-time
Primary Position Objective
Brief Description Of Duties
- Perform a variety of administrative/clerical duties, including dictation and transcription of correspondence, reports and other documents.
- Receive telephone calls and visitors; tactfully refer them to the proper individual if the OA/CTS manager is not available.
- Maintain calendar of events, schedules, appointments and take minutes of meetings.
- Cook up meeting arrangements such as time, place, attendees and matter(s) to be discussed.
- Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students.
- Prepare related reports.
- Maintain correspondence control log and coordinate preparation of special reports.
- Maintain central library of required documents, handbooks, directives, and center operation procedures; ensure distribution to designated staff.
- Act as liaison between the coordinator and staff, community contacts and the customer.
- Receive, log, and review all applicant folders and placement forms for eligibility, completeness, and accuracy.
- Condense, summarize and prepare major operational data for review by the manager; prepare data with regard to performance standards and contractual goals and requirements for review by the manager; develop, coordinate and operate systems required by the manager to plan and evaluate project performance.
- Maintain data processing system and communications system.
- Participate in outreach activities; maintain communications with and provide information to community groups, school counselors, military recruiters and other service agencies; recruit and screen a designated number of arrivals.
- Conduct job development activities with employers, military recruiters, job service offices and other employing organizations; gather job market information to be used in the placement of students; provide job counseling and job search and place a designated number of students during the career transition period; provide presentations and information to local employers that can assist in the placement and job development of students.
- Perform other duties as assigned.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
- Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
- Knowledge of career.
- High level of communication, interpersonal skills, and organizational skills.
- Extensive knowledge of standard office practices and procedures.
- Skill in operation of variety of office machines.
- Ability to work in fast paced deadline-oriented situation.
- One-year secretarial experience required.
- High school diploma or general education degree (GED) required.
- Associates in Business Degree preferred.
Benefits Offered
- Paid Short Term / Long Term Disability and Basic Life Insurance.
- Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA).
- Paid Holidays.
- Paid Time Off.
- Tuition Reimbursement.
- Employee Assistance Counseling Service Programs Available.
Disclaimers
- Serrato Corporation is an Equal Opportunity Employer.
- Serrato Corporation conducts background checks and drug screens.