Outreach and Partnership Coordinator (Volunteer Opportunity)

Role Summary

We’re seeking a Volunteer Outreach & Partnership Coordinator to expand Outcome School’s presence across Los Angeles County, with a strong focus on equitable access for underserved communities—especially individuals impacted by homelessness, re-entry, and economic hardship. This person will build trust-based relationships with shelters, halfway houses, workforce programs, community-based organizations, employers, and supportive service providers to connect more learners to free training and job opportunities.

Key Responsibilities

• Community Outreach & Field Engagement
• Build relationships with shelters, transitional housing programs, halfway houses, and community hubs
• Attend community events, resource fairs, and partner meetings to share Outcome School opportunities
• Conduct short info sessions and “career pathway” talks for residents and program participants
• Help residents understand how to access free training, mentorship, and support services
• Partnership Development (Mission-Aligned Organizations)
• Identify, outreach to, and onboard referral partners across LA County, including:
• Re-entry programs and justice-impacted support orgs
• Workforce development agencies
• Community colleges / adult education programs
• Immigrant and refugee support orgs
• Youth and family service organizations
• Create a pipeline of consistent learner referrals into Outcome School’s programs
• Create lightweight partnership agreements (referral flow, points of contact, shared goals)
• Employer & Career Pathway Partnerships
• Build relationships with employers, staffing agencies, and tech community groups willing to:
• Offer interviews, job shadowing, apprenticeships, and internships
• Participate in mock interviews, portfolio reviews, and mentorship
• Sponsor cohort capstones or demo day projects
• Career readiness and wraparound alignment for re-entry-focused pathways
• Learner Support Navigation (Barrier Reduction)
• Work with internal teams to ensure referral learners understand:
• Program expectations (time commitment, English requirement, remote learning readiness)
• Application steps, pre-work, and scheduling
• Connect learners to supportive services when needed (internet access, devices, case management programs, etc.) through partner networks
• Support re-entry-focused pathways to training and employment
• Tracking, Reporting & CRM Updates
• Track outreach activity, partner conversations, referrals, and outcomes
• Maintain partner contact lists and referral data (Google Sheets / Salesforce if available)
• Provide a monthly summary of progress: outreach touches, referrals, partner growth, and barriers identified

What Success Looks Like (90 Days)

• 10–20 active community partner relationships established or reactivated
• A consistent referral pathway from shelters/transitional housing programs into Outcome School
• 2–5 employer partners engaged for hiring support (mock interviews, portfolio reviews, apprenticeship interest)
• A clear outreach and follow-up system documented for repeatable growth

Ideal Candidate

• Comfortable speaking with people in the community and building trust in real-world settings
• Experience in outreach, case management, workforce development, nonprofit partnerships, or community organizing
• Passion for second chances, re-entry support, and community empowerment
• Strong communication + follow-through (phone/email/in-person)
• Familiarity with Los Angeles County community resources and service networks (preferred)

Bonus (not required)

• Experience working with justice-impacted communities, shelters, transitional housing, or re-entry organizations