Outreach Account Manager-Lab Services

Position Summary

SHIFT HOURS: 8:00AM-4:30PM (Flexible based on client needs)

Essential Duties

• Develop new outreach accounts and business opportunities.
• Maintain relationships with existing clients.
• Perform routine client visits.
• Educate providers regarding laboratory testing and services.
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• Coordinate implementation of new outreach accounts.
• Aid clients with laboratory ordering processes and specimen requirements.
• Coordinate specimen pickup schedules.
• Monitor client satisfaction and resolve service issues.
• Track outreach volumes and prepare monthly reports.
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