Outpatient Office Coordinator

Job Specific Competencies

• Greet patients and visitors in a courteous and friendly manner.
• Cook up care throughout patient visit (lab, ekg, radiology).
• Maintain ability to quickly assess and respond appropriately to emergency situations.
• Answer phone calls courteously, and take clear and concise phone messages.
• Monitor and respond to all emails throughout the day regarding incoming patient referrals.
• Organize surgical dates, schedule and confirm appointments daily.
• Accurately register all patients including insurance verification.
• Obtain Letters of Protection (LOP’s) from attorneys when necessary.
• Create new patient consent packets and charts.
• Prepare charts/transportation list for the next day.
• Maintain order and deliver charts to medical records timely.
• Type correspondence, reports, memos, and forms as requested by physicians.
• Complies To All Job Functions Within Required Time Frames.
• Send fax requests for outside records.

Education & Experience Requirements

• H.S. Diploma, college degree in related field preferred.
• Previous experience in a hospital setting in the Registration/Admission Department preferred.

Credentials & Qualifications

• Excellent computer skills.
• Knowledge of Insurance and Insurance Verification Process.
• Knowledge of EMR, CareVue, MediTech.