Outpatient Behavior Health Case Manager-SST3-CCBHC

Qualifications

• Knowledge of agency policies and procedures
• Ability to coordinate and organize delivery services
• Ability to monitor consumer’s progress toward meeting established goals
• Knowledge of consumer’s treatment goals
• Ability to interview consumers and/or families using established techniques
• Ability to develop consumer profile
• Knowledge of agency confidentiality policies
• Knowledge of state and federal confidentiality laws and regulations
• Knowledge of available community resources
• Ability to make appropriate referrals
• Knowledge of crisis intervention
• Ability to develop client service plan to habilitate and rehabilitate client and assist client in attaining social, educational, and vocational goals
• Ability to contact health care professionals to obtain additional background information
• Knowledge of target population
• Ability to access what training is needed
• Knowledge of agency specific software
• Knowledge of available databases
• Ability to prepare reports and case history records
• Knowledge of eligibility requirements
• Knowledge of information needed to complete applications
• Knowledge of what qualifies as an emergency situation
• Ability to review the work of others
• Ability to work independently
• Ability to answer staff and consumer questions
• Ability to serve as a subject matter expert to the unit

Equipment That Requires Safe and Effective Use

• (Include emergency equipment, treatment equipment and high risk equipment)

Mandatory Training Category

• _X__Direct Care

Assigned Duties

• Implements and organizes the delivery of specific social services within the community
• Maintains contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on client’s overall progress
• Implements life skills workshops and programs in behavior management, youth services, community and social services
• Maintains program statistics for purposes of evaluation and research
• Prepares intake reports and case history records
• Serves as job expert or organization resource in assigned areas