Outpatient Administrative Assistant - PED Horseheads

About Us

Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties and is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve. We are a team of over 6,500 employees working in a collaborative environment that values excellence, integrity, compassion, and stewardship.

Schedule

Full-Time, Monday - Friday, Day Shift (7:30am - 4:30pm).

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer calls, update patient demographics, collect co-pays, and maintain accurate financial records.
• Billing & Documentation: Process billing superbills, track daily encounters, and manage medical records requests.
• Scheduling & Check-Out: Arrange follow-up appointments, obtain prior authorizations, provide patient instructions, and document appointments.
• Patient Support: Assist providers with scheduling referrals, forwarding medical records, and notifying patients of appointment changes.
• Office Administration: Order supplies, distribute mail, and ensure smooth practice operations.
• Compliance & Training: Maintain professional behavior, participate in mandatory educational programs, and adhere to OSHA compliance guidelines.

Requirements

• High school diploma required; coursework in secretarial sciences preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Excellent communication, organizational, and multitasking abilities.

Physical Demands

This role involves frequent standing and walking, occasional lifting of up to 20 lbs, reaching and stooping, and light physical effort typical of an office-based setting.

Benefits

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive.