Pediatric Outpatient Administrative Assistant

Responsibilities

• Greet and welcome patients and families in a professional and friendly manner.
• Perform patient registration and collect necessary demographic and insurance information accurately.
• Schedule appointments, follow-up visits, and tests, ensuring optimal utilization of clinic resources.
• Cooky patient flow by effectively managing appointment schedules and ensuring minimal wait times.
• Answer phones, respond to inquiries, and provide information as required.
• Maintain and update patient records, ensuring accuracy and confidentiality in accordance with healthcare regulations.
• Handle billing and payment processes, including verifying insurance coverage, collecting copayments.
• Prepare patient charts, charts requisitions, and other relevant documents as required.
• Assist in ordering and maintaining clinic supplies, ensuring adequate stock levels at all times.
• Adhere to established policies and procedures, maintaining compliance with relevant regulations and quality standards.
• Assist with other administrative tasks as assigned, supporting the overall functioning of the pediatric outpatient clinic.

Requirements

• High school diploma or equivalent qualification; associate's or bachelor's degree is a plus.
• Proven work experience as an administrative assistant or in a similar role, preferably in a pediatric healthcare setting.
• Excellent organizational and multitasking skills.
• Strong attention to detail with the ability to maintain accurate records.
• Exceptional interpersonal and communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment, handling multiple priorities and urgent tasks.
• Careful, empathetic, and patient-centered approach.
• Ability to maintain confidentiality and demonstrate professionalism at all times.