Medical Administrative Assistant-Pediatrics

About the role

Provides secretarial and clinical support to physicians and surgeons and performs administrative duties necessary to deliver quality patient care.

Responsibilities

• Schedule appointments for patients.
• Take detailed clinical phone messages for physician or advanced allied healthcare provider.
• Acquire insurance authorizations for procedures and tests ordered by attending physician.
• Enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician for review and approval by the ordering physician.
• Maintain logging system as required for tracking test results.
• Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
• Schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients; prepare charts, pre-admissions and consent forms as necessary.
• Perform Medical Assistant duties if qualified, including:
  • Performing venipuncture and/or EKGs.
  • Checking schedules and organizing patient flow.
  • Accompanying patients to exam/procedure room, assisting with walking, transferring and dressing.
  • Collecting and processing specimens and point of care testing.
  • Preparing patients for exam.
  • Assisting physicians with various procedures.
  • Taking vital signs and relaying instructions to patients and/or families.
  • Answering calls and providing pertinent information.
• Retrieve physician correspondence from dictation service and edit where necessary.
• Prepare physicians’ mail correspondence.
• Compile documents for surgical billing packages.
• Maintain, adjust and confirm patient office schedule.
• Help direct patient flow during practice hours.
• Participate in revenue cycle processes.
• Perform medical scribe responsibilities.
• Perform other duties as assigned.

Qualifications

• Associates Degree or High School Diploma/GED plus two years of related experience.
• Graduate of a Medical Assistant Program if performing clinical duties.
• Three years of related experience.
• Certification: Certified Medical Assistant required if performing Medical Assistant duties.