Outlet Processor

About the role

The Outlet Processor position at MERS/Missouri Goodwill Industries supports the mission of "Changing Lives Through the Power of Work!" by handling donations, sorting goods, and providing customer service.

Primary Duties/Responsibilities

• Handles all donations with care and respect.
• Tips donations into bins and sorts goods into categories.
• Inspects donated goods and removes potentially harmful items for safety and high-quality items for online sales.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Efficiently and safely transports bins to and from the sales floor.
• Straightens, rotates, and maintains the cleanliness of the store, including the sales floor, warehouse, and donation dock, adhering to Goodwill Retail Procedures.
• Provides positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Reads and follows all operational procedures and agency employee handbook policies.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated and purchased items, from harm, damage, or theft.
• Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount.
• Paid holidays.
• Flexible Schedules.
• Career Growth Opportunities.

Qualifications

- No degree is required. High School Diploma/GED preferred. - The ability to communicate effectively with co-workers, customers, and management. - Must be organized and capable of interacting with a diverse work population. - Necessary math skills include addition, subtraction, multiplication, and division.