Outlet Server

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart.

About the role

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Responsibilities

• Greet guests and explain specials & promotions.
• Understand the menu and wine list, including ingredients and preparation.
• Record and input guest orders into the Point of Sale system.
• Retrieve, confirm, and deliver orders with condiments; follow liquor regulations.
• Replenish beverages and ensure overall guest satisfaction.
• Collect payment, thank guests, and invite them to return.
• Complete side work and cleaning tasks, including restocking and replenishing condiments.
• Maintain self-banking procedures.
• Perform additional duties as assigned by the Manager.

Requirements

• A high school diploma or equivalent preferred.
• Minimum two years of service experience in fine dining.
• Basic knowledge of food and beverage preparation, service standards, and etiquette.
• Proficient in reading, writing, and speaking English.
• Service-oriented with the ability to take direction.
• Strong communication skills and familiarity with hospitality.
• Ability to build effective relationships with management, staff, and the public.
• Transport trays up to 30 lbs. through crowded spaces.
• Flexible availability, including days, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Minimum two years of service experience in fine dining.
• Basic knowledge of food and beverage preparation, service standards, and etiquette.
• Proficient in reading, writing, and speaking English.
• Service-oriented with the ability to take direction.
• Strong communication skills and familiarity with hospitality.
• Ability to build effective relationships with management, staff, and the public.
• Transport trays up to 30 lbs. through crowded spaces.
• Flexible availability, including days, nights, weekends, and holidays.

Skills

• Service-oriented with the ability to take direction.
• Strong communication skills and familiarity with hospitality.
• Ability to build effective relationships with management, staff, and the public.
• Transport trays up to 30 lbs. through crowded spaces.
• Flexible availability, including days, nights, weekends, and holidays.

Benefits

• A free, well-balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• "Two for one" movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match.
• And more!

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.