Outlet Floor Lead

Acknowledgements

We’re here for it. We think you should be too.

A Day in the Life

• Opening and closing the store and performing other duties in the absence of store leadership
• Providing feedback, share observations, assessments and ongoing solutions with the Assistant Store Leader, Team Leader
• Developing, teaching, coaching and training associates on processes and best practices, and customer service, selling skills, product knowledge, as appropriate
• Supporting and maintaining store sales and service goals as communicated by the Assistant Store Leader, or Team Leader
• Focusing on promoting sales as they pertain to, or are driven by position/department to impact the total stores sales and profitability
• Maintain awareness of all tools and resources applicable to their assigned area
• Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
• Model and guide a visionary, proactive approach to customer service opportunities and customer engagement initiatives while acting as the Leader on Duty
• Drive efforts across store to maximize clearance sell through and profitability
• Facilitate implementation and execution of merchandising and operational initiatives as dictated by Assistant Store Leader and/or Team Leader
• Possess a clear understanding of Outlet business strategy and concepts to support their execution
• Support Store Leadership on implementing Outlet Strategy and merchandising plan to maximize Margin growth and unit sell through at their location

Qualifications

• 1+ years customer service or retail experience
• Experience with Microsoft Office, Google applications, computer systems and tablet devices

Benefits

• Medical/Dental/Vision
• Life insurance and Disability
• Retailer 401(k) match
• Paid time off, wellness time and volunteer time
• Mercantage discount and EAP resources
• Tuition Reimbursement

Company Information

• The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities.
• The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
• The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

Contact Information

For more information, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

Application Instructions

To apply, please visit https://jobs.crateandbarrel.com.