Outbound Call Specialist - Sales
About the role
The Young Automotive Group is Growing Again! We are actively hiring Outbound Sales Call Specialists / BDC Representatives at our Young Ford Ogden location. If you’re a results-driven professional with a passion for customer service and sales, this is a great opportunity to build your career in the automotive industry. In this role, you’ll work in a fast-paced, call center-style environment, using technology to connect with customers, generate interest, and set appointments for our sales team. If you have strong communication skills and a drive to succeed, we want to hear from you! We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products. We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started.
Responsibilities
- Make outbound calls to potential and existing customers to promote packages, special offers, and schedule appointments for the sales team
- Deliver exceptional customer service while building and maintaining strong customer relationships
- Utilize technology and CRM tools to track customer interactions and follow-up opportunities
- Thrive in a fast-paced call center environment while meeting and exceeding sales goals
- Provide accurate and up-to-date information on products, pricing, and service options
Qualifications
- Previous experience in customer service, sales, or a call center environment preferred
- Strong communication and persuasion skills
- Comfortable using technology and CRM software
- Goal-oriented mindset with a positive attitude
- Ability to work independently and as part of a team
- Ability to pass a background check and pre-employment drug screen
Benefits
- 401k Retirement Plan
- Health Insurance
- Dental Insurance
- Life Insurance
- Disability Benefits
- Paid Time Off (Up to 3 weeks per year)
- Access to on-site medical options
- Employee pricing and family discounts across all Young Automotive Group products
Pay
$15/hour + Commission & Bonuses