OSP Technician I

About the role

At United Communications, the OSP Technician I performs skilled technical duties relating to the construction, installation, and maintenance of telecommunications, outside plant copper and fiber facilities, voice and data equipment, and associated telecommunications equipment.

Schedule and Onsite Requirements

This is a full-time, on-site position based in Chapel Hill, TN. The regular schedule is Monday through Friday, 7:30 AM to 4:00 PM, with an on-call rotation.

Responsibilities

• Maintains and services aerial and buried service wiring and cables, including new construction splicing, ongoing cable maintenance, and cable pair troubleshooting, repair, and maintenance.
• Performs duties related to copper and fiber cable troubleshooting and other facility quality standards.
• Splices, fusion or mechanical, single-mode or multi-mode fiber optic cables, including terminating various types of fiber optic connectors (ST, SC, LC).
• Performs skilled duties related to copper and fiber splicing and preventive cable maintenance.
• Installs plant facilities according to drawings provided by Engineering.
• Installs, splices, and turns up FTTX facilities.
• Performs facilities maintenance required for trouble tickets.
• Performs copper and fiber facilities locates as needed.
• Prepares various documents, such as time sheets, work order summaries, inventory usage, and request forms.
• Keeps service truck fully stocked with required inventory items to perform job duties.
• Performs service orders from the Central Office switch to the customer premises as needed.
• Performs all testing required for installation of POTS and DATA services over copper and fiber optic facilities.
• Cross-trains with Network and Plant personnel to install complex outside plant or central office systems.
• Performs required documentation of service orders and maintenance visits in eLations system.
• Ability to navigate and interpret standard telecommunication prints and mapping.
• Performs other duties as assigned by supervisory personnel.

Requirements

• High school diploma or equivalent required.
• Familiarity with the facilities of the local exchange distribution network.
• Working knowledge of basic mathematics and consumer electronics.
• Valid Tennessee Class D Driver’s License required.
• Demonstrated ability to solve problems with patience and a customer-focused approach.

Preferred Qualifications

• Experience in telephone OSP construction at an OSP, I&R, or Cable Maintenance technician level.
• Ability to read and understand blueprints, instructions, engineering diagrams, work orders, written documentation, training materials, and network records.