OSF Servicing Account Manager IV

About the role

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

Essential Functions/Responsibilities

• Manage a portfolio of commercial lending loans, ranging between 30 to 80 loans from $25K to credit approval in loan size that include all specific product.
• Keep ahead of market trends in all product lines, ensuring that Oak Street Funding is at the forefront of changes and trends.
• Understand and be able to communicate regarding loan collateral and related contracts, including loan documents, related statements, or financials.
• Evaluate performance each month on assigned portfolio that loans are within compliance of the loan model and guidelines.
• Perform financial analysis as well as compliance, performance, and cash flow assessments for Oak Street Lines of Business.
• Provide analysis results and Month End reporting package to Management.
• Independently monitor and service multiple loans at a time with little supervision.
• Review UCC filings for UCC perfection to ensure collateral is protected.
• Work and communicate directly with borrowers to monitor and manage their loan portfolio on an ongoing basis.
• Work and communicate directly with Management and Underwriting Team on covenant requirements.
• Ensure all cash collateral accounts are sufficiently funded and reconciled daily, this includes daily monitoring and updating of Servicing Logs.
• Review and process CCA releases per Loan Document requirements to borrowers daily.
• Utilize financial software tools to prepare, import and analyze policy level detail and reconcile to cash for assigned portfolio, as well as assist Team Members to complete Month End reconciliation.
• Complete checklist requirements for Funding, New Loan review, Amendments and Payoff’s associated with Account Managers assigned portfolio.
• Responsible for creation, follow up, and updating Tracking Rules associated with Account Managers assigned portfolio (this can include covenants, financials, tax returns and post-closing items).
• Ability to perform various functions on the Online banking system, this can include balance reports, ACH creation and wire creation.
• Work and communicate with the Legal/Collection department to ensure defaults are cured within guidelines.
• Work and communicate with Underwriting/Sales Team to provide recommendations for refinances, interest only extensions, and amendments.
• Work and communicate with Sales and Underwriting Teams to increase efficiencies through improved processes.
• Responsible for creating/developing efficiencies within the Servicing Department.
• Generate and process daily bank imports into Bridge Audit collateral loss and persistency reports for the Team to ensure data accuracy.
• Additionally, this associate’s responsibilities may include helping mentor, train and guide Account Manager I’s, II’s and III’s as needed.
• Ability to assist in reviewing and approving sweep releases, ACH’s, Wires, Book Transfers and Draws within level of authority.
• May provide group supervision and/or coordination in a leadership role for certain groups of Team Members.
• Absolutely assist on special projects as needed.

Minimum Knowledge, Skills, and Abilities

• Requires at least 7 years of Servicing Department or Insurance, CPA, RIA, Franchise banking related field.
• Proficiency in mathematical concepts, to apply to practical situations.
• Knowledge of accounting principles and techniques.
• Strong interpersonal and communication skill.
• Proficient in Microsoft Products.
• Time management skills is a must with work-load.
• Bachelor’s degree, or comparable business experience preferred.

Preferred Knowledge and Skills

• Level of Complexity and Scope: Manages activities that impact the organization from a customer portfolio perspective. Loan Portfolio will range from simple to highest end complexity and borrower sophistication with the portfolio.
• Self-motivator in team environment with ability to work independently with little supervision.
• Collaborates with peers/ managers across the organization.
• Must have experience and ability to make decisions independently.

Physical Requirements

• Occasionally lifts and carries up to 20 lbs.
• Occasionally stand and walks.
• Frequently sits.
• Must be able to travel to FFB locations when needed.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

• Mentoring from Management to build analysis and assessment skill set.
• Work to become proficient using BRIDGE, Microsoft Office, and First Navigator banking system.
• Provide mentoring to other team members to enhance individual and team skills.

Pay Range

$66,000/year - $87,500/year

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.