Orthopedic Patient Care Coordinator-LH Orthopedics Bowie

About the role

Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.

Responsibilities

• Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
• Participates in department clinical outcome projects as well as process improvement initiatives of care management.
• Implements and coordinates patient care needs to facilitate the plan of care.
• Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other.
• Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
• Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.
• Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
• Consistently verifies patient appointments, insurances and in office procedure authorizations.
• Consistently edits and mails various letters to patients including surgical posting and instructions.
• Triage patient calls in a timely manner.
• Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.
• Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.
• Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.

Requirements

• High School Diploma
• Must be able to demonstrate basic personal computer skills
• One year of clerical/billing experience in a medical office setting.
• Medical records experience strongly preferred.
• Must have excellent communication skills.

Pay

$18—$23 USD

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance
• Employee Referral Bonus Program
• Paid Holidays
• Disability and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs